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Cisco Expressway-E and Expressway-C – System Configuration


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Cisco Expressway offers users outside your firewall simple, highly secure access to all collaboration workloads, including video, voice, content, IM, and presence. Collaborate with people who are on third-party systems and endpoints or in other companies. Help teleworkers and Cisco Jabber mobile users work more effectively on their device of choice.

 

Setting the System Name

The​​ System​​ name​​ defines​​ the​​ name​​ of​​ the​​ Expressway.​​ It​​ appears​​ in​​ various​​ places​​ in​​ the​​ web​​ interface​​ and​​ is​​ also used​​ by​​ Cisco​​ TMS.​​ We​​ recommend​​ using​​ a​​ name​​ that​​ lets​​ you​​ easily​​ and​​ uniquely​​ identify​​ the​​ Expressway.

To configure the​​ System name:

    • Go to​​ System >​​ Administration.

    • Configure​​ the​​ System​​ name​​ as​​ follows:

 

 

Expressway-C

Expressway-E

System name

Enter​​ EXPc

Enter​​ EXPe

    • Click​​ Save.

 

Expressway-E

 

Configuring DNS

System​​ Host​​ Name

The​​ System​​ host​​ name​​ defines​​ the​​ DNS​​ hostname​​ that​​ this​​ system​​ is​​ known​​ by.​​ Note​​ that​​ this​​ is​​ not​​ the​​ fully- qualified​​ domain​​ name,​​ just​​ the​​ host​​ label​​ portion.

Note​​ that​​ <System​​ host​​ name>.<Domain​​ name>​​ =​​ FQDN​​ of​​ this​​ Expressway. To​​ configure​​ the​​ System​​ host​​ name:

  • Go​​ to​​ System >​​ DNS.

  • Configure​​ the​​ System​​ host​​ name​​ as​​ follows:

 

 

Expressway-C

Expressway-E

System host name

Enter​​ expc

Enter​​ expe

  • Click​​ Save.

 

Domain Name

The​​ Domain​​ name​​ is​​ the​​ name​​ to​​ append​​ to​​ an​​ unqualified​​ host​​ name​​ before​​ querying​​ the​​ DNS​​ server.​​ To configure the​​ Domain​​ name:

 

 

  • Go to​​ System >​​ DNS.

  • Configure​​ the​​ Domain​​ name​​ as​​ follows:

 

 

Expressway-C

Expressway-E

Domain name

Enter​​ internal-domain.net

Enter​​ example.com

  • Click​​ Save.

The fully qualified domain name for the​​ Expressway-C is now​​ expc.internal-domain.net

The fully qualified domain name for the Expressway-E is now​​ expe.example.com

 

DNS Servers

The​​ DNS​​ server​​ addresses​​ specify​​ the​​ IP​​ addresses​​ of​​ up​​ to​​ five​​ domain​​ name​​ servers​​ to​​ be​​ used​​ for​​ resolving​​ domain​​ names.​​ In​​ either​​ of​​ the​​ following​​ cases​​ you​​ must​​ specify​​ at​​ least​​ one​​ default​​ DNS​​ server​​ for​​ address​​ resolution:

  • To​​ use​​ fully​​ qualified​​ domain​​ names​​ instead​​ of​​ IP​​ addresses​​ when​​ specifying​​ external​​ addresses.​​ For​​ example, for​​ LDAP​​ and​​ NTP​​ servers,​​ neighbor​​ zones​​ and​​ peers.

  • To​​ use​​ features​​ such​​ as​​ URI​​ dialing​​ or​​ ENUM​​ dialing.

The​​ Expressway​​ queries​​ one​​ server​​ at​​ a​​ time.​​ If​​ that​​ server​​ is​​ unavailable​​ the​​ Expressway​​ tries​​ another​​ server​​ from​​ the list.

In the example deployment two DNS servers are​​ configured for each Expressway, which provides a level of DNS server redundancy. The Expressway-C is configured with DNS servers which are located on the internal network. The Expressway-E is configured with DNS servers which are publicly routable.

To configure the​​ Default DNS server​​ addresses:

  • Go to​​ System >​​ DNS.

  • Configure​​ the​​ DNS​​ server​​ Address​​ fields​​ as​​ follows:

 

 

Expressway-C

Expressway-E

Address 1

Enter​​ 10.0.0.11

Enter​​ 194.72.6.57

Address 2

Enter​​ 10.0.0.12

Enter​​ 194.73.82.242

  • Click​​ Save.

Expressway-C has a fully qualified domain name of expc.internal-domain.net​​ Expressway-E has a fully qualified domain name of expe.example.com

Replacing the Default Server Certificate

For​​ extra​​ security,​​ you​​ may​​ want​​ to​​ have​​ the​​ Expressway​​ communicate​​ with​​ other​​ systems​​ (such​​ as​​ LDAP​​ servers,​​ neighbor​​ Expressways,​​ or​​ clients​​ such​​ as​​ SIP​​ endpoints​​ and​​ web​​ browsers)​​ using​​ TLS​​ encryption.

For this to work successfully in a connection between a client and server:

  • The​​ server​​ must​​ have​​ a​​ certificate​​ installed​​ that​​ verifies​​ its​​ identity.​​ The​​ certificate​​ must​​ be​​ signed​​ by​​ a Certificate Authority​​ (CA).

  • The​​ client​​ must​​ trust​​ the​​ CA​​ that​​ signed​​ the​​ certificate​​ used​​ by​​ the​​ server.

The Expressway lets you install a certificate that can​​ represent the Expressway as either a client or a server in connections using TLS. The Expressway can also authenticate client connections (typically from a web browser) over

 

 

 

 

 

HTTPS.​​ You​​ can​​ also​​ upload​​ certificate​​ revocation​​ lists​​ (CRLs)​​ for​​ the​​ CAs​​ used​​ to​​ verify​​ LDAP​​ server​​ and​​ HTTPS client​​ certificates.

The​​ Expressway​​ can​​ generate​​ server​​ certificate​​ signing​​ requests​​ (CSRs).​​ This​​ removes​​ the​​ need​​ to​​ use​​ an​​ external mechanism to generate certificate​​ requests.

For​​ secure​​ communications​​ (HTTPS​​ and​​ SIP/TLS),​​ we​​ recommend​​ that​​ you​​ replace​​ the​​ Expressway​​ default certificate​​ with​​ a​​ certificate​​ generated​​ by​​ a​​ trusted​​ certificate​​ authority.

 

Table 3 Expressway Role in Different Connection Types

 

In connections...

The Expressway acts as...

To an​​ endpoint.

TLS server.

To an LDAP server.

Client.

Between two Expressway systems.

Either​​ Expressway​​ may​​ be​​ the​​ client.​​ The​​ other​​ Expressway​​ is​​ the​​ TLS​​ server.

Over HTTPS.

Web browser is the client. Expressway is the server.

TLS​​ can​​ be​​ difficult to​​ configure. For example, when using it with​​ an​​ LDAP​​ server we recommend verifying​​ that​​ the system​​ works​​ correctly​​ over​​ TCP, before​​ you​​ attempt​​ to​​ secure​​ the​​ connection​​ with​​ TLS.​​ We​​ also​​ recommend​​ using​​ a third-party​​ LDAP​​ browser​​ to​​ verify​​ that​​ your​​ LDAP​​ server​​ is​​ correctly​​ configured​​ for​​ TLS.

Note:​​ Be​​ careful​​ not​​ to​​ allow​​ your​​ CA​​ certificates​​ or​​ CRLs​​ to​​ expire. This​​ may​​ cause​​ certificates​​ signed​​ by​​ those​​ CAs to​​ be​​ rejected.

To load the trusted CA list, go to​​ Maintenance > Security > Trusted CA​​ certificate.

To​​ generate​​ a​​ CSR​​ and/or​​ upload​​ the​​ Expressway's​​ server​​ certificate,​​ go​​ to​​ Maintenance​​ >​​ Security​​ >​​ Server certificate.

Additional server certificate requirements apply when configuring your Expressway system for Unified Communications.​​ 

 

Configuring NTP Servers

The​​ NTP​​ server​​ address​​ fields​​ set​​ the​​ IP​​ addresses​​ or​​ Fully​​ Qualified​​ Domain​​ Names​​ (FQDNs)​​ of​​ the​​ NTP​​ servers​​ to​​ be​​ used​​ to​​ synchronize​​ system​​ time.​​ The​​ Time​​ zone​​ sets​​ the​​ local​​ time​​ zone​​ of​​ the​​ Expressway.

Note:​​ You​​ can​​ synchronize​​ the​​ Expressway-C​​ and​​ Expressway-E​​ with​​ different​​ NTP​​ servers,​​ if​​ the​​ result​​ is​​ that​​ the Expressway traversal pair are​​ synchronized.

To configure the NTP server address and time zone:

    • Go to​​ System >​​ Time.

    • Configure​​ the​​ fields​​ as​​ follows,​​ on​​ both​​ Expressway-C​​ and​​ Expressway-E:

 

 

Expressway-C

Expressway-E

NTP server 1

Enter​​ pool.ntp.org

Enter​​ pool.ntp.org

Time zone

GMT​​ in this example

GMT​​ in this example

    • Click​​ Save.

 

Configuring SIP Domains

The​​ Expressway​​ acts​​ as​​ a​​ SIP​​ Registrar​​ for​​ configured​​ SIP​​ domains,​​ accepting​​ registration​​ requests​​ for​​ any​​ SIP endpoints​​ attempting​​ to​​ register​​ with​​ an​​ alias​​ that​​ includes​​ these​​ domains.

  • Registration​​ restriction​​ (Allow​​ or​​ Deny)​​ rules​​ can​​ be​​ configured​​ to​​ limit​​ acceptable​​ registrations.​​ 

  • If​​ authentication​​ is​​ enabled,​​ only​​ devices​​ that​​ can​​ properly​​ authenticate​​ themselves​​ will​​ be​​ allowed​​ to register.

To configure a SIP domain:

  • Go to​​ Configuration​​ >​​ Domains.

  • Click​​ New.

  • Enter​​ the​​ domain​​ name​​ into​​ the​​ Name​​ field​​ (on​​ both​​ Expressway-C​​ and​​ Expressway-E):

 

 

Expressway-C

Expressway-E

Name

Enter​​ example.com

Enter​​ example.com

  • Click​​ Create​​ domain.

  • The​​ Domains​​ page​​ displays​​ all​​ configured​​ SIP​​ domain​​ names.